:)

:)

Monday, 3 August 2015

Face to face interview

Today, i had done the interview at Dorothy Perkins, Pavilion, Bukit Bintang.
The following are the transcripts of interview. This is basically to find it out the view of the interviewee on Dorothy Perkins in fashion market. 

Date: 3 August 2015
Time: 16:47 pm
Location:  Dorothy Perkins, Pavilion, Bukit Bintang

Interviewee: Ms. Madhuri A/P Subramaniam
Age: 29
Work status: Supervisor

Q: I’m fashion student from TAR UC. May i do a short interview with you under my Fashion Buying and Merchandised study?
A: Yes.

Q: What is your income level?
A: It’s about below RM3000

Q: How long you been working here?
A: It just 7 months.

Q: Do you think the price in DP is expensive or just right?
A: Just okay (Smile)

Q: Do you think which categories of clothing should bring into DP?
A: Anything. I’m not a fashion merchandised, so anything could be bring into and sale under this brand, as long as it looks pretty.

Q: Which ranges in DP is the most sales?
A: Formal tops.

Q: What is the maximum pieces been sale for a customer?
A: It could be 6-8 pieces. Just like that customer had just bought 7 items in total.

Q: For your personal opinion, who are the DP’s competitors?
A: Mango and Forever 21

Q: Okay. Thank you for your times. Have a nice day.
A: You’re welcome. Thank you.


Sunday, 2 August 2015

Plan range and feedback from the S&Q

I had plan to get back my responses from my digital and physical survey questionnaires which been pass through this week.

Furthermore, i had find out some clothing for my range planning through out the link of http://www.farfetch.com/my/shopping/women/dresses-1/items.aspx?ffref=hd_mnav#ps=7&pv=60&oby=5

I also had change the colour of the outfit by Photoshop CS6 according to the colour trend and target audience need.

Monday, 27 July 2015

Digital survey questionnaires

This week, i had set some questions for the survey and questionnaires about Dorothy Perkins.
The questions had been seen and approved by my tutor.

1.  What is your age belongs to??
o <18  
o 18-24  
o 25-35  
o 36-45 
o >45

2.  What is your work status?
o Student  
o Working  
o Self-employed 
o Retired  
o Others: 

3. Please rate your income level?
o <RM1000  
o RM1001-RM2000  
o RM2001-RM3000
o >RM3000

4. What is your 3 main favourite colours?


5. How often do you shop for apparel for yourself?
o Once a month or less 
o 2-3 times a month 
o More than 3 times a month

6.How much would you spend on clothing?
o RM10-50  
o RM51-150 
o RM151-300 
o >RM300

7. Where you shop for apparel normally?
o Department store  
o Online shopping
o Boutique  
o Budget/Second-hand  
o Others:

8. What kind of clothing did you spend most?
o T-shirt/Tops
o Dresses
o Jackets/Coats
o Pants/Shorts/Skirts
o Playsuit/Jumpsuit

9.What are your favourite styles? (You may choose more than one)
o Sportsgirl  
o Street style  
o Casual
o Vintage 
o Others:

10. Do you follow the latest trend?
o Yes o No

11. Which following features is the most important of a shopping experience to you?(5 is the most important, 1 is the most unimportant)
o Price:  
o On-trend: 
o Brand:  
o Convenience location: 
o Product quality:

12. Please rate how relevant factors to you when choosing clothing brand.(5 is most relevant, 1 is most irrelevant)
o Advertising:
o Styles:
o Online shopping options:
o Prices:

13.Please rate these shops in order of personal preference. (5 is most like, 1 is most dislike)
o Dorothy Perkins:
o Topshop:
o Miss Selfridge:
o Wallis:

14. Do you know on Dorothy Perkins?
o Yes  o No

15. How do you know on this brand?
o Print media(Magazines/Newspaper) 
o Fashion Labels 
o Online media(Facebook, online forum etc)  
o Word-of-mouth 
o Others:

16. Do you ever shopped at/visited Dorothy Perkins?
o Yes o No

17. How often do you visit Dorothy Perkins?
o More than once a week  
o Once a week 
o Once a fortnight 
o Once a month  
o Rarely 
o Never

18. How often do you purchase from Dorothy Perkins?
o More than once a week  
o Once a week 
o Once a fortnight 
o Once a month  
o Rarely 
o Never

19. Please rate how attractive the following features of Dorothy Perkins are to you. (5 is most attractive, 1 is most unattractive)
o Latest fashion trend:  
o Quality:  
o Customer service:

20: Which ranges in Dorothy Perkins do you usually purchase from?
o Basics  
o Denim
o On trend pieces  
o Outerwear
o Workwear 
o Nightwear 
o Others:

The digital survey link is https://docs.google.com/forms/d/14kIFDCsOuwMjCGP4G4ojnDvTOk8dGdTw6S1lEl0UL1k/viewform
Please help me fill up the form if you are possible to. Thank you for your participant. 

Tuesday, 21 July 2015

Dorothy Perkins SWOT Analysis

As far as i research. I had done the SWOT analysis for Dorothy Perkins.

Strength

  • Numerous options in collections, sizing and styles.
  • New collection every week.
  • Stylish and new fixtures.
  • Good space and amazing location.
  • Good reputation among the customers.
  • Excellent customer service.
Weakness
  • The price for some products considered too high compared to different similar brands in the mall.
  • Weakness in window and store display.
  • Low stock on certain department.
  • Small market presence.
Opportunities
  • Targeting young customers- very fashion-cautions group that will spend on fashion more.
  • Association with celebrities- creating fame and attachment to brand.
  • Increase diversity (targeting customers from other areas)
  • Strong presence on social media and website.
  • Charity work provides opportunities to target a grater range of potential customers, those who wouldn't normally shop at Dorothy Perkins.
Threats
  • Competition from Miss Selfridge, Topshop, Mango etc who cooperates with top designers and fashion icons too.
  • Competition from new entered foreign brands that offer very fast fashion styles at even more affordable prices.
  • So many brands have same level and it is hard to compete with all of them.
  • Shifts in tastes of customers.
  • Change in market demand.
  • Political and economic climate (unsustainable).

Monday, 20 July 2015

Market Positioning Map

This week, i would like to study about the market positioning for Arcadia group and Dorothy Perkins.
I would like to know the competitors for Dorothy Perkins.

MARKET POSITIONING MAP
Dorothy Perkins is high in prices but the styling is not that great enough compared to the others retail brands under Arcadia Group. The clothing of Dorothy Perkins is mostly aimed at young working women. (Moore, 2014)
















Saturday, 18 July 2015

Dorothy Perkins Timeline

1909
Dorothy Perkins begins life as Ladies Hosiery and Underwear Limited.
At the tail end of the Edwardian era, fashion is very segmented. Society ladies favour the glamorous 'Belle Epoque' look with it's S shape silhouette, corsets and voluptuous long skirts. The middle classes wear long skirts and high collared blouses with pins or ties, and the less well off wear shawls and simple, homemade clothes.

1919
Dorothy Perkins expands to 12 shops. The impressively priced five-shilling (25 pence) blouses and range of knitwear are introduced, laying the foundations of the Dorothy Perkins value for money proposition.

1920
The 'roaring twenties' or 'jazz age' begin. So too does one of fashion's most glorious decades. The Flapper girl is born - hair is short and sleek as are dresses. Now the bra has been invented it's worn mostly to flatten the chest, giving wearers the fashionable boyish shape.

1930
Hollywood arrives! As the movies take off so too does our enduring obsession with film stars and their wardrobes. Dresses become more streamlined, elegant and reach the floor as we try to emulate Hollywood icons such as Mae West and their hourglass figures.

1936
Edward VIII abdicates to marry Wallis Simpson and they go on to become one of the most stylish couples of the decade. Wallis is credited with the adage 'a woman can never be too rich or too thin’.

1939
The trading name 'Dorothy Perkins' is adopted, suggested by the wife of the director and inspired by the name of the classic rambling rose.
At the outbreak of the Second World War Dorothy Perkins is trading from 75 shops.

1940
Wartime fashion brings with it a more practical, masculine way of dressing as women take on men's jobs. Trousers, flat shoes, plain shirts and pinned back hair take over from the glamour of the last two decades. Due to rationing clothes are now mostly homemade.

1947
Fashion begins its recovery from world war fabric rationing with the advent of Christian Dior's decadent 'New Look' - tiny waists and big skirts that celebrate women's curves.


1950
The fifties bring with it a previously unknown invention - the 'teenager' is born. Jeans become hugely popular as do prints, polka dots and ponytails! Twirly skirts become the only thing to dance in to the new music, known as Rock 'n' Roll.

1960
Mary Quant introduces the miniskirt which becomes so loved that the British Society for the Preservation for Mini Skirts is formed. Op Art black and white patterns are big, as too is the flower power hippy look. The only real style choices for men are the designer suits of the mods or the leather look of the rockers.

1966
Dorothy Perkins opens its 250th shop, and there is now a Dorothy Perkins on most British high streets. Cash registers are also introduced in all our stores.

1969
BBC studio manager Susannah Simons changes television fashion history by removing her trousers in the studio when told, as a woman, she shouldn't be wearing them. Trousers become instantly acceptable!
Beginning a six year working relationship with Biba, Dorothy Perkins buys a controlling stake in the famous clothes company. Dorothy Perkins sells Biba make-up from it's own stores and funds the opening of 'Big Biba', an iconic store on Kensington High street complete with it's own roof gardens and pink flamingos!

1970
Lots went on in fashion during the 70's: hot pants, wedges, maxi dresses, kaftans, Afghan coats, bell bottoms and punk all came and went. And let's not forget John Travolta's white suit in Saturday Night Fever.

1977
Dorothy Perkins acquires its first store on the most famous shopping street of them all - Oxford Street, London. At 7,500 feet this store is now the largest Dorothy Perkins.

1979
Dorothy Perkins is bought by the Burton Group.

1980
The decade that taste forgot becomes the decade fashion refuses to get over as we continue returning to things like leg warmers, T shirt dresses, and power dressing. Big hair and New Romantics take off as does Diana mania as the princess becomes an international fashion icon. Glitz is everywhere...and the bigger things are, the better!

1987
The 'Secrets' lingerie and nightwear range is introduced in Dorothy Perkins and is an instant hit.

1988
The Dorothy Perkins Account Card is launched.
Thanks to boy band Bros, the Brosette look explodes - ripped jeans and puffa jackets with the band's logo on the back are everywhere.

1990
Fashion is significantly influenced by music - from grunge, to acid house, to 'Madchester', all the genres have their own distinctive looks. Combats temporarily take over from jeans and Minimalism, 'The Jennifer' (Aniston) haircut, Wonderbras, Chinese style dresses and shirts are all popular.

1993
The Dorothy Perkins 'Maternity' range is rolled out in selected city stores. The range offers expectant mothers fashionable, affordable and comfortable maternity clothing in sizes 8-20.

1994
We are one of the first companies to harness the power of celebrity by choosing Helena Christensen as the 'face' of Dorothy Perkins. Our strapline at the time is 'where you can afford to look good’.

1997
Yasmin Le Bon joins Helena Christensen as another 'face' of Dorothy Perkins.

1998
The Burton Group Plc becomes Arcadia Group Plc. Dorothy Perkins is now part of the same family as Burton, Evans, Hawkshead, Principles, Racing Green, Topshop and Topman.
The 'Petite' range is introduced into selected stores, offering women 5ft 3in and under a collection to fit and flatter them.

1999
An online shopping facility is launched at www.dorothyperkins.com where customers can shop Dorothy Perkins 24 hours a day, 7 days a week.

2000
The noughties have been all about revivals. Vintage clothes are enjoying an resurgence, and trends as diverse as Boho, Military, Preppy and Tailoring have all been huge. Plus we've celebrated the return of the all-conquering jean!

2001
A 'Tall' range is launched in selected stores for women 5ft 8in and over, made up of specially designed pieces for the taller woman, as well as adapted trends from the core Dorothy Perkins range.


2002
Sir Philip Green, owner of Bhs, purchases the Arcadia Group Plc.

2003
The Dorothy Perkins 15,000 foot flagship store opens on London's Oxford Street above Bond Street tube station.

2007
Today Dorothy Perkins has over 600 UK stores, 52 international outlets in countries including Spain, Gibraltar, Cyprus, Turkey and Singapore, as well as our largest store dorothyperkins.com


Wednesday, 15 July 2015

Dorothy Perkins

This week i will study about the history of Dorothy Perkins.




Dorothy Perkins is a women’s fashion retailer based in the United Kingdom. Primarily aimed at 25–35 year old women, Dorothy Perkins sells both its own range of clothes and branded fashion goods.

1909:  It was founded under the name H. P. Newman
1919:  It changed its trading name to Dorothy Perkins.
1960s: It was controlled by the farmer Family who used to own Winster Hosiery.

The best known for its lingerie, tights, and sleepwear collections, its other clothes had a hard time competing with the more trendy Lewis Separates, now owned by River Island Clothing Company Ltd, and Peter Robinson.


One newspaper advertisement for management trainees asked: 

'Will curls come in? Will maxis make it?' 


However, the stores never really got to grips with sixties boutique culture. Author Margret Geraghty who worked there for a while in the late sixties remembers that all the sales staff had to wear nylon uniforms: 'They were cerise with a zip up the front. Forget dolly birds. They looked more like canteen assistants.' There were also blue nylon ones with zips down the back and turtle neck with bow, which were exceptionally hard to zip up, and the assistants used to have to zip each other up. The exception was the store manageress, who was permitted to wear her own clothes.

The Arcadia Group, then doing business as the Burton Group, purchased Dorothy Perkins in 1979.


Dorothy Perkins product lines included
*Dresses
*Jersey Tops 
*Knitwear 
*Coats 
*Tailoring 
*Denim 
*Shoes 
*Accessories
*Jewellery 
*Lingerie 
*Maternity 
*Petite
*Tall. 

Dorothy Perkins offer sizes 6−22 in most lines and have short, regular and long leg in most of their trousers. In shoes they offer UK sizes 3−8, and also 9 in some styles.

The company has an account card which offers incentive and reward schemes to customers, including vouchers for customers on their birthday and several 20% off VIP days per year. Credit is provided by Santander UK. The card can be used at any store within The Seven Network. The online website also allows customers to purchase clothing securely online. Furthermore, the company also offer student discount other than the account card.

Dorothy Perkins supports The Woodland Trust and have raised enough to plant nearly 100,000 trees since May 2007, through selling limited edition clothing ranges.
Its parent company Arcadia Group has a training programme, which offers financial incentives to employees to expand their responsibilities and knowledge of company and business affairs. The program has three levels: Standard Level, Advanced Level and Top Level.